Terms and Conditions

By purchasing a digital goods from Giribaz which includes but not limited to wordpress plugin, theme, template, web application, mobile application, you are agreeing to the terms and conditions listed below.

 

License

All digital goods of Giribaz have a GPL license. This means that you can use them for both personal and commercial projects.

 

Refund Policy

We firmly believe in and stand with our products. But like any other software, we understand that sometimes they might not work perfectly (without issues) for everyone all of the time. If you find a bug on our products that we are unable to resolve and if that makes the system unusable, we are more than happy to provide a complete refund within 14 days of your original purchase. We will not be responsible for any issues that generates due to a third party plugin.

A couple of small points:

  1. We cannot provide refunds due to technical issues unless you allow us to adequately try and assist you. If we are unable to resolve the issue for you, we will provide a refund. Before requesting a refund, please open a support ticket stating your issue in details along with screenshots.
  2. Refunds may only be issued within 14 days of the purchase date. After 14 days no refunds can be processed.
  3. Refunds will not be granted if you simply decide not to use the purchased products or you buy it by mistake. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.

If the above criteria is met, then you are eligible for refund. We will reply within 2 working days.

 

Updates

Giribaz digital goods are updated on a regular basis to maintain compatibility with the latest version of WordPress. It’s your responsibility to keep your installation of WordPress up-to-date. With each purchase, you receive 1 year of free updates.

 

Special Offers

All special offers and coupon codes must be redeemed at the time of purchase.

 

Support

By purchasing Giribaz digital goods you get 6 months of support. Support is offered for technical issues and and functionality. Support is not offered for compatibility issues with 3rd party plugins or general WordPress questions. For general WordPress support we recommend www.wordpress.org/support. Response time for support is maximum 24 hours.

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